1. What is OdiaGuide?
OdiaGuide is an online platform that provides educational resources, exam preparation materials, and insights into Odisha’s rich culture and heritage. We offer content in multiple languages including Odia, English, and Hindi.
2. How do I create an account on OdiaGuide?
To create an account, click on the “Sign Up” button at the top-right corner of the homepage, enter your details, and follow the instructions to complete registration.
3. What kind of study materials do you offer?
We provide study guides, mock tests, and exam preparation resources for competitive exams like OSSC, OPSC, OTET, and other state-level exams. Our materials are available in Odia, English, and Hindi.
4. How can I place an order?
To place an order, browse our products or study materials, add them to your cart, and proceed to checkout. You can pay using various methods such as credit/debit cards, net banking, UPI, etc.
5. What payment methods do you accept?
We accept payments through credit/debit cards, net banking, UPI, and other popular online payment options. All transactions are secure and encrypted.
6. How do I track my order?
Once your order has been shipped, you will receive a tracking link via email. You can use this link to track the delivery status of your order.
7. What is your cancellation policy?
You can cancel your order before it is shipped. Once the product is shipped, cancellations are not allowed. For detailed information, please refer to our Cancellation and Refund Policy.
8. What is your return and refund policy?
We offer refunds for eligible products that are returned within the specified time frame. Please refer to our Cancellation and Refund Policy for more details on eligibility and the process.
9. How do I contact customer support?
You can contact our customer support team via email at help@odiaguide.com or call us at +91 XXXXX XXXXX for any queries or issues. We are available from Monday to Friday, 9:00 AM – 6:00 PM.
10. What languages are your resources available in?
Our resources are available in Odia, Hindi, and English, to ensure accessibility to a wider audience.
11. Can I download ebooks or study materials from OdiaGuide?
Yes, we offer a variety of ebooks and downloadable study materials. Once purchased, you can download them directly from your account page.
12. Do you provide live classes or tutorials?
Currently, we offer recorded tutorials and study materials. Stay tuned for updates as we expand our offerings to include live classes and webinars.
13. How can I collaborate with OdiaGuide?
For business collaborations, partnerships, or media inquiries, you can reach out to us at business@odiaguide.com.
14. How do I stay updated with new content or product releases?
You can subscribe to our newsletter or follow us on social media platforms like Facebook, Twitter, and Instagram for the latest updates, articles, and special offers.