Shipping and Delivery Policy
1. Shipping Charges
- Free Shipping: We offer free shipping on orders above โนX within Odisha.
- Standard Shipping Charges: Orders below โนX will be charged a flat rate of โนX.
- Express Shipping: Available for select locations at โนX.
2. Delivery Time
- Standard Delivery: Orders within Odisha are typically delivered within 3-5 business days.
- Express Delivery: For express delivery, orders will be delivered within 1-2 business days.
- Rest of India: Orders outside Odisha are delivered within 5-7 business days.
3. Order Processing
- Orders are processed within 24-48 hours after the payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Delivery Areas
- We currently deliver to all major cities and towns in Odisha.
- For deliveries outside Odisha, please check our availability at checkout or contact our support team.
5. Order Tracking
- After your order is shipped, you will receive a tracking number via email/SMS. You can use this to track your order status.
6. Undeliverable Packages
- If a package is undeliverable due to incorrect address or other reasons, we will attempt to contact you for clarification or re-shipment.
7. International Shipping
- Currently, we do not offer international shipping. However, we are working on expanding our services soon.
8. Delivery Delays
- While we strive to deliver on time, unexpected delays may occur due to weather conditions, public holidays, or unforeseen circumstances. We will inform you in case of any such delay.
9. Contact Us
For any queries related to shipping, feel free to contact us at:
- Email: support@odiaguide.com
- Phone: +91 XXXXX XXXXX